Partner Helpdesk

Change of Broker pre-filled forms - 

Simplified way to download the pre-filled change of broker forms for clients in one click, which needs to be printed for a signature from the client. The forms can be submitted in the nearest CAMS/Kfintech branch or couriered to us, which will be processed with the AMC. 

Refer to the below steps on how to download the pre-filled form - 

Step 1 - 

The funds need to be imported via CAS, for the details would be pre-filled. Refer to the article for the CAS upload - https://assetplus.freshdesk.com/a/solutions/articles/44001873009.

Step 2 - 

Once the holdings are successfully imported, follow the below pathway to generate the pre-filled form.

Partner Homepage --> Reports Section → Business Reports Section → Change of Broker Report Section

Notes :

1.   The pre-filled COB form includes the AMC name, investor’s name, PAN, and new broker details, EUIN, Sub broker ARN, the folio and scheme name (External folio)

2.   Partner/RM/Client must fill out the folio and scheme name manually in case the particular folio details are not available in CAS

3.   The signature of the investor is mandatory (For anyone or survivor, joint holder's signature will be applicable)

4.   Upon receiving the documents, the operations team will verify the folio details (PAN, Investor Name and Folio, Scheme option)

5. Once the details are verified, sent the documents for processing with the AMC which will take 7-15 working days for completion. 

6. The detailed tracking can be viewed easliy via "Ongoing Requests" under the change of broker report, once the process is completed at the AMC's end, it will be reflected as "Accepted" and the holdings will be updated for the client.

7.  If it's rejected, it will be reflected under the "Rejected requests" the team will follow up with AMCs to obtain the reason for rejection and communicate it to the respective partner/relationship manager. 

      Once the COB process is completed, the subsequent SIP unit allotments will be reflected under the broker code. Note: If the SIP is registered via a channel like BSE/NSE/Bank for which the SIP needs to be cancelled and registered via AssetPlus. 

Rejection Reasons:

a) Sign not tallied (Signature should match with the folio records)

Resolution - Banker attestation form needs to be provided along with the change of broker form

b) Demat folio

Resolution  - The client should convert the folio from demat to physical for change of broker to be processed

c) Nil balance